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Cancellation Policy

We kindly request a minimum of 24 hours notice for appointment cancellations or rescheduling. If attendance for appointments becomes a reoccurring issue, no call, no show appointments will be charged in full before booking any future appointments or receiving any walk-in services. A guest who has no showed two or more appointments may have their profile set to pre-pay only. If you are running late, we will allow for 10 minutes of time to arrive. After 10 minutes has passed it is ultimately the barbers discretion if they can accommodate you.

In order to minimize any guest from missing an opportunity to be serviced: Late arrivals of more than 10 minutes may result in rescheduling, or if there is still time, receiving a shorter service rendered at the cost equivalent or full price of the original service. Thank you for your understanding and co-operation.

 Frequently Asked Questions

• What methods of payment may I use?

  We accept cash, Visa, Mastercard, and American Express

• Do you accept walk-in clients?

  At Freddy’s we now run by appointments on every half hour. We will always welcome a walk-in client if we have the time, however, your best bet is to always book ahead. If you are in the area, you can always give the shop a quick call and inquire about availability and we will do our best to fit you in as soon as possible.

• How do I know that my appointment was booked successfully?

  After booking online or over the phone, you will receive a text message and/or email with a confirmation. If you do not receive this message, we ask that you call us right away and we will check for you. If you do not receive a confirmation text/email please know that your appointment was not booked successfully. In the event of a double booking, we will always accommodate a guest who has the confirmation message. Please do not hesitate to ask one of our staff to help if you are having trouble with the Squire System.

• I am running late for my appointment, what should I do?

  We fully understand that sometimes things come up unexpectedly and do our best to accommodate if you are running late. We will wait until 10 minutes after your appointment start time, any arrival after may result in rescheduling, or receiving a shorter service rendered at the cost-equivalent or full price of a regular service. If you arrive more than 10 minutes late it is ultimately up to your barber if they can perform the service in time. Please note our cancellation policy above for more info.

• Do you offer colour or other salon services?

  Since August 2021, we operate independently of Freddy’s Hairstyling. We only offer barber shop services at this time. If you would like to book a salon service we ask that you call Freddy’s Hairstyling at 519-824-6484.

• Squire will not allow me to book without pre-paying, how do I select pay in person?

  Squire does show a summary page that lists all the costs of the service and can look like it is asking you to pay there. Please click on the blue button and that will advance you to a screen asking for your contact info, and offers you to pre-pay or pay in person. Select pay in person and you should receive a confirmation email or text promptly.

• I pre-paid for my appointment but need to cancel, will my card be charged?

  Squire only charges your card for a pre-paid appointment 45 minutes before the appointment time. If you need to cancel and are unsure if your card was charged, give us a call and we will ensure that you receive your money.

• Do you provide services in other languages?

  We do! we currently have barbers who can communicate in English, Italian, and Dutch

• I missed my appointment, what should I do?

  Give the shop a call and ask to speak with your barber and we will get everything sorted out promptly.

• What happens to the hair that is swept through the trap door in the floor?

  The cut hair that we sweep through the trap door feeds the infamous Freddy’s Hair Monster. We have never seen him, but we hear his name is Mortimer and we do our best to keep him well fed.

The Freddy Veri Story

This piece was written for this website by Robert Veri, with assistance from Vittoria Aimola-Veri and Ed Veri. 

Master barber Fernando “Freddy” Verì (pronounced vair-EE) an emigrant from Abruzzo, Italy arrived in Guelph in the early nineteen-fifties, age 14. After extended stints at the Acton leather tannery and  Knight’s Lumber yard, he decided that of the two trades largely associated with Italian immigrant labour— construction and barbering— barbering might be the way to go as barbering left you much cleaner and better smelling at the end of the day, as well as being  warmer to practice in the winter months.

A 1959 graduate of the Bondy Barber School of Toronto, Freddy had a chair alongside Owner Teddy De Corso at Teddy’s Barber Shop Eramosa Road. Teddy would leave barbering to open the Victoria Road Golf Course and turned the keys over to Freddy in 1962.

During an extended stay in Europe the same year, Freddy observed the rising tide of long, pomade-free men’s hair fashions. He took the hairstylist course and recruited like-minded “stylists” to popularize men’s hairstyling in Guelph. A year later in January 1964, the Beatles ushered in the British Invasion and long hair on men. If you wanted a Beatle Hair Style in 1964 in Guelph: you went to Freddy’s, or your mom’s hairdresser. For the next 50 years, Freddy’s would remain one of the top barber shops in the Royal City.

 The Masters at Freddy’s built up a regional reputation.  Masters like Benny Carbone, Pino Strongoli, Frank Moretti, and Eddy Veri turned Freddy’s into a Guelph institution over the next half a century. The salon moved from several locations along Eramosa Road— the street that has been home to Freddy’s since its inception— until the early seventies. Vittoria Aimola-Verì— Freddy’s spouse—spotted the location opportunity of a lifetime. Derelict and decrepit, the Bullfrog Inn. Guelph’s first Inn, built many years before Confederation in 1867, was up for sale. Heritage building conservation was not highly regarded at the time, and developers encouraged the demolition of anything over 100 years old for the sake of the construction economy. Vittoria was determined to save the grand grey stone building. Following a clash with the city of Guelph over zoning, the Provincial government overturned the City of Guelph’s refusal to change the zoning of the building and allow for the Bullfrog Inn’s restoration, and to become the home of Freddy’s, where we have been ever since.